17 Jan 2020
VIP Account Manager (English/ German/ Swedish)

[Reference Number: CR000072]

iGaming   Limassol

Our client, an online marketing agency, is seeking to recruit VIP Account Managers with any of the following languages, English, German or Swedish. The successful candidate will be responsible for working in social gaming, communicating with existing VIP customers and developing relationships with our clients most financially critical players. 


Responsibilities

  • Serve as a trusted account manger to our existing VIP Customers.
  • Taking care by any means of VIP Customers queries in a timely and accurate manner.
  • Monitoring the performance of clients and proactively target clients to increase performance.
  • Performing outbound sales calling to targeted groups of clients within their portfolio.
  • Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.

Requirements

  • At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
  • Experience within the online gaming industry will be considered an advantage.
  • Fluency in one of the following languages: German, Swedish,English.
  • Excellent writing skills.
  • Ability to multi-task, self-manage their workload and work under pressure.
  • Trustworthiness dealing with high valued players.
  • Proven telemarketing experience.
  • Service and Marketing minded.
  • Strives to meet targets and deadlines.

Benefits:

  • Excellent work environment
  • Attractive remuneration package depending in experience and qualifications
  • Monthly commission additional to basic salary
  • Possibilities for internal growth

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