[Reference Number: CR000147]
Our client, the largest and most diversified retailer in Cyprus is currently seeking sales assistants to join their expanding teams in Limassol. The right candidates will have a passion for customer service and fashion, the ability to learn quickly and will have an extrovert, pleasant personality.
Effective Customer Service and Sales
- Provide excellent customer service at all selling points (sales floor, fitting rooms, kiosks, cash desks etc.).
- Maintain excellent knowledge of all products and be well informed about all offers and promotions.
- Promote additional sales by upselling, cross-selling, as well as additional services, e.g. clothing repair.
- Be well informed of daily sales goals and contribute to their achievement.
- Effective handling of customer complaints.
- Effective communication with supervisors and store management team
- Excellent knowledge of cash machine operation.
- Promote the company’s customer loyalty scheme “Unique by Ermes”
Visual standards and store image
- Maintain high visual standards according to company guidelines and retail standards
- Maintain full availability of products and on time replenishment
- Ensure tickets and security alarms are attached on products properly and items are sorted by size.
- Keep the store clean and tidy
Compliance with company rules and regulations
- Understand and comply with all Company procedures and all Health and Safety rules for customers and products.
- Follow Company rules i.e. dress code, timetable.
- Perform any other duties that may be assigned, pertinent to the role.
- Cooperate with company management to reduce thefts in the store.
- Passion for customer service, passion for fashion
- Ability to learn quickly
- Extrovert, pleasant personality
- Good knowledge of Greek and English language (especially speaking and understanding).
- Knowledge of any other language is considered an advantage
- Basic knowledge of arithmetic
- Computer literate
- Previous experience in a customer service position and cash machine handling is desirable.